REFUND AND RETURN POLICY
Thank you for shopping with Healthy Living – Today. We are sorry to hear things did not work out! You may return the item(s) to us within (7) days from your order date for a full refund. After 30 days all sales are final and returns will not be accepted.
The easiest and quickest way to get a shipping label is through using our online return process. The cost of a prepaid shipping label is $6.95 and non-refundable. Please use the original packaging to return the merchandise, along with the packing slip. You can also return eligible items to our corporate office free of charge. To begin your online return all you will need is the order number for the item(s) and the billing zip code. Click here to get started.
To be eligible for a return, the item must not be worn or damaged and should be in the same condition that you received it. This includes:
- Packaging items in the same condition that they were received
- Including packing slip in your return package
Returns not Eligible for a Refund
- Clothing that has been laundered (ie: washed, dried, dry cleaned) will not be accepted as a return and therefore will not be refundable.
- Clothing that smells of perfumes, deodorant, lotions, chemicals and smoke will not be accepted as a return and therefore will not be refundable.
Returns Tracking Number
All returns must include a tracking number (USPS, UPS, Fedex). Please provide us with a tracking number by emailing email@example.com. Failure to do so may delay your refund.
Item Defective or Damaged or Wrong Item Shipped
If Healthy Living – Today fulfilled your order with a damaged or incorrect item we will provide you with a return label (return authorization) at no cost to you via email.
- Contact our support team immediately at firstname.lastname@example.org or call (319) 435-8851.
- Provide a valid email address so we may send you the return label.
- A full refund will be issued to your original form of payment.
You will be responsible for covering return shipping costs. Click here to start the return process – Healthy Living – Today Return Shipping Label Request Form
At this time, we do not accept exchanges.
At Healthy Living – Today, we respect and value every customer. Because your trust is important to us, we want you to be completely happy with every purchase. If you are not satisfied, for any reason, we will gladly accept your return for a full refund.
The cost of return shipping will be deducted from your refund unless Healthy Living – Today has shipped a defective, damaged or incorrect product.
You will receive a refund in the form of a credit to your original payment method within 5-7 business days of us receiving your return.