SONA FAQ
Overview
In the wake of the Coronavirus (SARS-CoV-2), our way of life and the world came to a standstill. Since then the COVID-19 virus has continued to mutate into viruses; ie: Delta, Omicron and currently, the highly contagious BA.4 and BA.5 Omicron sub variants that account for most of the reported cases during the summer of 2022.
SONA Technology, Science of Natural Air, mimics nature’s way of cleaning the air we breathe. The SONA line of products are a powerful, effective, robust system capable of killing and removing bacteria, mold, viruses and volatile organic compounds, e.g. odors and harmful pollutants. Air ionization is a safe and efficient way of cleaning and purifying indoor air in a variety of settings, no matter how large or small.
How do I get started?
How does air ionization work?
How do I know if the ionizer is working?
Why is this unit more expensive than others advertised with similar functionality?
Can the SONA technology be used in small spaces, apartments, and residential homes?
Do I need the control panel?
What does the manufacturer 10-year warranty cover?
Is the warranty transferable?
Do I need the optional annual service contract?
Does installing a SONA QS or HS unit interfere with the HVAC system?
Where do I start?
How do I get started?
Contact us today, (319) 435-8851, for more information and let us help walk you through the process of turning the air in your home or business into healthy, fresh clean air free from VOC contaminates, germs, viruses, dust, pollen and other air pollutants.
How does air ionization work?
An air ionizer produces negative ions (Anion) that are negatively charged, thus becoming extremely unstable by nature. Oxygen molecule by nature have eight electrons. Anion has nine or ten. Since the molecule is unstable, as soon as it collides with other chemical bonds such as cigarette odor molecules, it gives away the extra electron and breaks down the chemical bond of the odor molecule, and converts them into H2O and CO2. This process breaks down viruses, mildew, and odors in the air forming bipolar clusters that are sucked up into your return vent – trapping the contaminants in your filter.
How do I know if the ionizer is working?
How To Tell if an Air Purifier is Effective: Simple Steps to Test it Yourself
Why is this unit more expensive than others advertised with similar functionality?
SONA is working with global companies, like Samsung, and in some of the harshest conditions. The SONA technology is a powerful system that can clean every single corner of your home and is built to last. The SONA line of products is backed by an industry-leading 10-year warranty with optional annual service contract. The Ducty HS (2 cell unit – stand alone) and Ducty QS (4 cell unit – stand alone) are ideal for commercial, industrial, and residential applications.
Can the SONA technology be used in small spaces, apartments, and residential homes?
YES, The SONA HS and QS is a stand-alone unit. The SONA HS unit is primarily used in residential settings and when installed can be optimized by a certified technician with appropriate settings.
Do I need the control panel?
No. Not for residential usage. The control panel is designed for commercial and industrial usage where more than 10 units are installed for easy control and monitoring.
- The Ducty HS and QS are standalone cell units. A control panel is not needed or required.
- The Ducty HC and QC are quad cell units used in larger spaces and work with the control panel.
(If you would like to learn more about the Ducty HC and Ducty QC please contact us for a free consultation.)
What does the manufacturer 10-year warranty cover?
The manufacturer offers a 10-year warranty on parts and malfunction of the SONA HS and QS products. For the 10-year warranty to be valid, the SONA unit must be installed by a licensed HVAC provider or a certified technician. SONA Cells are not covered by warranty and must be replaced annually.
Do I need the optional annual service contract?
YES. With the purchase of an annual service contract, cell replacement is covered. This contract will keep your unit running smoothly and efficiently for many years to come.
Is the warranty transferable?
The warranty is not directly transferable, however, the new homeowner may ask for a new contract. A technician will need to service the SONA unit. The new homeowner will need to sign a new annual service contract extension.
Does installing a SONA QS or HS unit interfere with the HVAC system?
No! There is no modification of the actual HVAC system; only a small hole is cut in your ductwork 4”x 7” when installing the Ducty HS and 7”x 9” when installing the Ducty QS. The manufacturer/owner will sign any liability documents. If you move or no longer wish to have the unit installed, a service technician can uninstall the unit and patch the hole in the ductwork. HVAC companies do this all of the time.
Where do I start?
- Purchase a SONA Ducty HS or QS that meets the requirements for your home or business. Consult with your sales representative on how many SONA Units are needed and the location of SONA installation.
- Purchase an annual service contract to keep your unit running smoothly and worry free for many many years.
- Enjoy clean, fresh air in your home or business free from viruses, germs, pollen, dust, VOC’s and other contaminants.
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